The design process was anchored in rapid, cross-functional iteration. Working closely with instructional designers, engineers, and clinical educators, we defined the physical form, interaction flow, and usability logic of the product. Each prototype was stress-tested in the field—carried into clinics, loaded in vans, and set up in real-world environments by the people who would actually use it. We explored and refined multiple hardware configurations, balancing portability and stability without sacrificing performance.
We prioritized simplicity, repairability, and plug-and-play operation across both hardware and software. Early pilots exposed details that mattered—like how a handle feels after a long day of training, or how quickly someone can understand the interface without a manual. Feedback loops from real-world testing drove refinements to haptics, component layout, and setup flow. The result was a robust, human-centered platform designed not just for performance—but for adoption, scale, and impact across diverse healthcare contexts.
Overview
RQI-P GO is a portable CPR simulation station designed to deliver high-quality resuscitation training outside traditional hospital environments. Developed by RQI Partners, it enables healthcare providers in remote or resource-limited settings to maintain CPR competence through low-dose, high-frequency practice sessions. The system offers real-time audiovisual feedback and integrates seamlessly with learning management systems, ensuring consistent training standards across diverse locations.
Summary
This project focused on developing a mobile CPR training solution to support decentralized healthcare environments. The goal was to enable more flexible, self-directed learning for medical professionals by replacing traditional classroom-based training with an accessible, on-the-go platform. Our work involved designing a compact, user-friendly system that could integrate seamlessly into existing educational infrastructures—making low-dose, high-frequency CPR practice more practical, scalable, and effective.
Project Stats
Role
Product Designer
Timeline
April 2020 - March 2020
Scope
User Research
Service Design
Industrial Design
User Experience Design
Design for Manufacturing (soft goods)
Awards
iF Design Award 2022
Problem
Traditional CPR training often depends on centralized sessions, causing logistical issues and uneven skill retention. There was a clear need for a consistent, high-quality solution that works across hospitals, clinics, and remote settings.
Process
Developed through in-depth research with CPR champions, healthcare directors, and frontline staff to identify training challenges in decentralized settings. Using stakeholder maps and service blueprints, we aligned the solution with clinical workflows. Co-creation workshops shaped early concepts, while iterative prototyping in real environments refined usability, portability, and training effectiveness.
Solution
RQI-P GO is a mobile simulation station that facilitates self-directed CPR training. Portable, real-time feedback, compatibility and versatily to adapt to any environment and setup.
Check the full case study
Opportunity
TrainingExpanding access to high-quality CPR training while unlocking a new market segment for scalable simulation. RQI-P GO was developed to democratize resuscitation training by reaching providers in settings previously underserved by traditional simulation programs.
By removing geographical and logistical barriers, it empowers healthcare professionals in remote hospitals, prehospital care, and outpatient settings to maintain CPR competence through flexible, self-directed training.
From a business standpoint, the project opened a new growth avenue for RQI Partners and Laerdal Medical—targeting a vast segment that had been difficult to serve with existing products. With RQI-P GO, simulation-based training could now scale beyond central facilities and high-resource institutions, tapping into regional health systems, educational providers, and commercial partners looking for accessible, high-impact training solutions.
Goals & Success Criteria
Bring simulation to underserved environments fast, grow RQI subscriptions, and lower the barrier for smaller institutions through a scalable, service-based model.
Our primary goal was to launch a product quickly—one that could unlock a new segment for the RQI program and support a broader, more inclusive reach.
RQI-P GO was designed to enable CPR simulation in off-campus and resource-limited settings, with a focus on increasing program adoption through a cost-efficient service model.
We aimed to lower the entry threshold for smaller clinics, rural hospitals, and decentralized providers—offering them a plug-and-play tool that matched RQI’s standards without the overhead of full simulation centers.
Success was measured by our ability to scale subscriptions, reach new user groups, and deliver consistent quality while reducing operational complexity.
Process/ Approach
Extending High-Quality CPR Training to the Edges of the Healthcare System.
To make simulation-based training accessible in places where infrastructure is limited or nonexistent, we conducted immersive field research across rural clinics, satellite campuses, and small training centers. These environments revealed critical constraints—limited space, unreliable connectivity, and a need for zero-hassle setup. From the start, the design challenge was clear: create a compact, mobile solution that delivers professional-grade simulation without the baggage of traditional equipment. Interviews with CPR champions and healthcare directors revealed a deeper need—training tools that blend into everyday routines, rather than interrupt them.
We mapped the full service ecosystem using stakeholder diagrams and service blueprints to uncover not just user needs, but organizational bottlenecks. This helped align the solution with decision-makers, procurement pathways, and support staff. Co-creation workshops and early usability testing sessions with doctors, nurses, and EMTs enabled us to validate assumptions, refine priorities, and build a solution that truly fit into the lives and workflows of those delivering care at the edge of the system.
Building a Plug-and-Play Simulation Platform Through Iterative, Field-Tested Design.
Final Solution
RQI-P GO is a portable, self-contained simulation unit that brings high-quality CPR training to every setting—removing friction, multiplying reach, and lowering costs
RQI-P GO is a compact simulation station designed for real-world healthcare environments—not just classrooms. It’s built to be deployed quickly and used independently, offering real-time audiovisual feedback and direct integration with the RQI program backend. The result is a tool that enables frequent, on-demand CPR practice with minimal setup, oversight, or disruption.
The system fits into tight spaces, travels easily between facilities, and is rugged enough to withstand repeated handling. Its simple interface, embedded performance tracking, and remote connectivity make it ideal for distributed, decentralized training ecosystems. But RQI-P GO isn’t just a portable product—it’s a portable service model. One that makes simulation scalable, cost-effective, and accessible to a wider range of providers. With it, healthcare organizations can expand CPR readiness without building new infrastructure—delivering more training, more often, to those who need it most.
Testimonial
Most home chargers look like technical equipment. We saw a gap: a charger that users could proudly install in visible areas—on a wood wall, near the front door, or in a Scandinavian-style garage. on a wood wall, near the
- Someone Someoneson
President of the Customer Universe
Opportunity
Most home chargers look like technical equipment. We saw a gap: a charger that users could proudly install in visible areas—on a wood wall, near the front door, or in a Scandinavian-style garage. on a wood wall, near the
- Someone Someoneson
President of the Customer Universe
Opportunity
Most home chargers look like technical equipment. We saw a gap: a charger that users could proudly install in visible areas—on a wood wall, near the front door, or in a Scandinavian-style garage. on a wood wall, near the
- Someone Someoneson
President of the Customer Universe
Opportunity
Most home chargers look like technical equipment. We saw a gap: a charger that users could proudly install in visible areas—on a wood wall, near the front door, or in a Scandinavian-style garage. on a wood wall, near the
- Someone Someoneson
President of the Customer Universe